What kind of paper do you use?

Portraits are drawn on 200grm acid free paper, you can choose from virtually any colour,(white most popular) beige, cream, sepia,etc...

What if I don't like the portrait?

Terms and conditions
On conditions that you have submitted the order form you are agreeing to my terms and conditions
What if I don’t like the portrait?
In the Extremely unlikely event that you don’t think the portrait is right, In graphite portraits images can be rectified if I can see where the fault in the image is, then all efforts will be made to get the portrait right for you (providing you have supplied the correct photo’s for me to work with) Colour portraits can be altered in colour tones, if after all this we can’t agree with the difference in the portrait and I can see where I have gone wrong then I will do the portrait section or all the portrait again until its right, all portraits must come to completion and must be paid for, if you are unsure of the quality of my work then you must take a look at the images on the gallery with the photo’s these portraits have been 100% hand draw by myself and have in no way been digitally enhanced in Any way.
Portraits can be changed in subtle ways but you must specify this on ordering the portrait
Please note that portraits are artist’s interpretation of the image provided, so you must be sure you are happy with the images in my gallery before you order, and I will keep to the standards I strive for, which are seen in the gallery.
Please respect these conditions as I don’t take a deposit.

What happens if my financial situation or conditions change?
In the unlikely event that your conditions changed, had a redundancy in the family or bereavement or a personal physical accident or family problems then I will consider your situation and allow you to pay for the portrait in 2-5 payments depending on price and your situation.
In all circumstances I will do my best to be as understanding  as possible although all portraits will have to be paid for as time and effort has gone into these portraits and as I will be understanding on your situation I am still running a business.

Portrait image
As you will obviously receive the original image I will reserve the right to display the image on my website or for other purposes, unless you state you wouldn't’t like these images publishing or you would like to keep sole rights to this image, then I will respect this

Do you treat the portraits?

All portrait surfaces are treated with fixative, which creates a protective layer on the surface of the drawing, this prevents smudging.

Do you mount the portrait?

The portrait is first of all cemented to the foam mounting card, this prevents warping when the portrait gets older and keeps a smooth even surface. (optional)

How do you pack the portrait?

On portraits from A4 to A3 the portrait is packed between two sheets of rigid fibreboard, then inserted into a padded sleeve.

We find this has been the best packing solution, other firms usually use a tube, where the portrait is rolled up. (This causes the drawing to crease.)

Are there any other charges besides the cost of the portrait?

There are no extra charges to go on top like vat, what you see is what you pay

What technique do you use to draw the photographs?

The most common technique that the artist uses, is hatching and cross hatching, which is just a process of crossing over lines very finely, brushing Is also used in the graphite drawings, this is powdered graphite on a paint brush, which is used to apply a first coat to the portrait, giving the look of smooth skin.

What pencils do you use to draw the portraits?

All graphite pencils used are Dayler Rowney artist pencils and are of the highest quality, powdered graphite is also used.

Coloured pencils are prisma colour artist pencils, which are only available in the USA. Rob finds these to be the best quality, they leave an oily surface which is good for blending,

Sometimes a derwent coloursoft pencil is used

Do I get my photographs back?

All the photographs sent by post are kept in the same condition they arrived in and you will get them back in your parcel.

How long does it take for my portraits to arrive?

Once your package has been dispatched it is sent via Royal Mail, in first class recorded delivery and should only take 1-3 days to arrive.

Is it possible to draw photographs from separate photo's?

You can have your portrait done from separate photo's, but try to get ht light source on the photographs similar to each other, (although this can be adapted.)

How do I pay?

Payment options:
- Bank transfer ( I will supply you with my bank details)
- Cheque ( The cheque will have to clear before portrait is dispatched)
- Pay Pal ( You don't have to have a pay pal account to pay using this method, 3% charge will apply using this service)

How do I store a photo on my computer?

There are three ways you can store a photograph, either by scanner digital camera, or take a photo using your web cam, all instructions should come with the devices, you should save these to your pictures folder , always remember where your photos are stored.

Do you deliver outside the UK?

You can have your portrait delivered anywhere in the world but you must contact me first for me to give you a delivery charge.